How Do I Sell on JustBeads.com?
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A complete list of our services and our fees for using them
can be viewed on our Fees page.
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How Does an Auction Work? |
Generally, you list an item for auction and
bidders browse our listings, find your item, and place bids on it. If a user wins your
item by meeting or exceeding your price criteria, you must sell the item to the buyer.
As the seller, you specify the conditions of the sale including
the length of time the auction will run, the payment methods you accept (Pay Pal, money order,
credit cards, check, COD, etc), the method of shipping and cost for shipping, return
policy (if any), and any other pertinent terms. Typically the winning bidder will prepay for the
item, (depending on your payment terms). When you receive the payment, you
ship the item to the buyer.
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Choosing the Correct Category |
Our auction site contains a good selection of categories. When listing
your item, you should post it in the most appropriate category. For
your convenience, we have a Category Description page
that contains a list of all of our categories and explains what types of items
are appropriate for that category. If you are unsure which category to
place it in, or would like to recommend that we create another category, please
feel free to ask us for assistance.
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Reserve Prices and Starting Bids |
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When you post an auction listing, you
can set a Starting Bid and/or a Reserve Price.
A Starting Bid is the least amount a bidder is allowed to bid in an auction. As the
name implies, it is where bidding starts. No bidder can place a bid lower than the
Starting Bid. If an auction has a Starting Bid and no Reserve Price, the high bidder on
the item will win the item at auction close. Every auction has a Starting Bid, even if the
Starting Bid is $.01.
A Reserve Price is the least amount you will sell the item for. The Reserve Price is
kept secret from the bidders. A bidder can place a bid that is lower than the Reserve
Price, but the item will not be sold unless bidding meets or exceeds the Reserve Price.
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What about Dutch Auctions? |
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Dutch auctions are a special format in which the seller
has multiple identical items to sell. The bidder can bid on one or more of the available items. At the auction close, all winning bidders win their items at
the lowest winning bid price.
For example, you may have five strands of beads to sell. Each strand of
beads containing 6 beads. In the auction listing, the quantity posted will be 5,
and the Starting Bid is the least amount that can be bid for each item.
You cannot set a Reserve Price on a Dutch auction.
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You can list an item for sale by navigating to the List an Item form located on the For Sellers page. Listing an item is a three-step
process. In the first step, you can upload a picture (if you have one).
In the second step, you fill in the auction parameters including
Starting Bid, Reserve Price, Item Title, Item Description, etc. In the final step, you review your item
listing to make sure it is correct, check the fees that will be assessed
(if any) and submit the item when you are satisfied it is correct.
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If an item has not been bid on, you can edit the
item listing. You can change the pricing information, move the item to a different
category, or upgrade your listing to use some of our optional services. To edit your item,
use the Edit your Listing function located on the For Sellers page. Once an item has been bid on, you
can no longer edit it. You can, however, also add to your items description, whether
the item has been bid on or not. You can add a picture or additional information at any
time. Your additions will be clearly time and date stamped. To add to your
item listing, use the Add to Description
function located on the For Sellers
page.
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JustBeads.com
automatically keeps track of items you have bid on, listed for sale, sold, and won. You
can access your My Auctions page by clicking on the
link located at the the top of any page. The My Auctions
page contains tabs that you can click on to see the various views of your items. You can
select a time frame to further specify the items that you wish to see. For example, to see
all items that you sold in the last two weeks, you click on the "Items I Sold" tab, then
select "Ended in Last Two Weeks" from the "What auctions would you like to see?" drop-down
menu and click the "Go" button.
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I Sold an Item! ... Now What? |
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If your item was sold, we send you an email
at the end of the auction that contains the buyer's user name and email address along with
your winning bid amount. If you think you have sold an item and did not get your
notification, you may have changed email addresses without telling us or we may be unable
to send you your notification due to technical problems with your ISP. Always check the
'Items I Sold' section of your My Auctions page to
see if you have sold an item. If you have sold an item and did not get your notification,
please request help by navigating to our Help Center.
From the time the auction closes you have a maximum of five (5) days to contact the
buyer at the email address located in the notification we sent you. The buyer must contact
you as well within the same five days. If you do not receive a response from the buyer
within the five days, please notify us at
admin@justbeads.com and we will be happy to intercede on your
behalf.
You should send the buyer clear instructions on making payment. Always include your
name, address, phone number, the item number of the auction, the name of our site (JustBeads.com), and
your email address. Clearly state what forms of payment (PayPal, check, money order, etc) are
acceptable.
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At the completion of your transaction, you should
post feedback on the buyer. Feedback lets other users know how the buyer handled her
transaction with you.
For more information about Feedback click here
When posting feedback, please be honest and unemotional about the transaction.
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What if My Item Didn't Sell? |
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Items that did not sell can be
re-listed free of charge. We offer two ways for you to re-list items that did not sell.
To quickly re-list multiple items exactly as they were before, you can use the Bulk Re-List Items function located on the For Sellers page. This function allows you to select
one or more items from a list of closed auctions and re-list all of them with a single
mouse click.
To re-list an item and change its parameters ( for example, to lower your Reserve Price
or change its description ), you can use the Re-List
Item with Edit function located on the For Sellers
page.
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Can I End an Auction Early? |
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You can end an auction at any time; however,
doing so is generally not a good idea if bids have been placed on the
item. If there is a winning bidder at the time the auction is closed, you are obligated to
sell the item to the winning bidder. Additionally, since many bidders wait until the last
minute to place a bid, ending an auction early may reduce the amount you will receive for
the item.
To end an auction early, navigate to the End an
Auction Early function located on the For Sellers
page.
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How Do I Check my Account Balance / Make payments? |
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You can view your account balance, check
your month-to-date activity, and print past statements by navigating to the Account Status function located on the For Sellers page.
If you intend to list items on an ongoing basis, you can place
a Credit Card on file with us through the Place a Credit
Card on File function on our For Sellers page. Sellers who maintain a valid
credit card on file with us are allowed unlimited listing privledges
without the restraints of the $10.00 limit we place on sellers who
opt to pay via other means. Payment is due on the 15th of each month.
If you have a credit card on file with us, it will be automatically
debited on or about the 15th of each month for any outstanding balance
due..
If you do not have a card on file, we will provide you with a $10.00
credit limit* with us. We will send
you a bill for your outstanding balance on the 15th of each month.
You can then PayPal us, mail us a check or use the Make
a Credit Card Payment function on our For
Sellers page to pay the bill.
If at any time you need to exceed the $10.00 credit limit we place on
all accounts that have no Credit Card on file, you can use the Make a Credit
Card Payment located on the For Sellers page to make a payment. You
can use this to pre-pay as well; for example, if you are going to be listing
a lot of items.
*The 10.00 credit limit is provided as a means to allow a "limited number of listings" and, if used in full or in portion, is due
and payable on the 15th of each month. It should NOT be confused with an offer of $10.00 worth of FREE listings.
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