Just Beads | Vintage beads | Findings

Official Auction time is 02/27/2017 12:30:23 EST

Report a Problem with a Buyer


You should use this page to report a problem with a buyer. 

What problem are you having?

Select the problem from the following list and click the "Help Me!" button
My messages to the buyer are being returned as undeliverable
I sent the buyer a message through the JustBeads.com message center but she did not reply
The buyer won the auction but will not respond to me
I heard from the buyer when the auction closed but it has been a long time and I have not received the payment
The buyer did not win the auction but we made a deal for the item and now she will not repond and/or send payment
The buyer has contacted me and refuses to complete the transaction.
None of the above options describes my problem
Click to continue

Request the buyer's contact information

You can only request the contact information for a buyer if you were the seller and the buyer won one of your auctions.  Requests for contact information should be forwarded to:
CustomerService@JustBeads.com.
Please be certain to include the item number of the transaction and the buyer's user name.